After your purchase, we will send a QR code to your email. Either print the QR code or open it on your computer. On your cell phone, go to Settings > Mobile/Cellular Data > Add Data Plan and scan the QR code. Your phone will allow you to set up a specific name to this data plan. You will now be able to switch between your eSIMA data plan and the original plan from your provider. The eSIMA data plan will only work once you arrive at your destination. Once you land, turn on data roaming on your cellphone settings and activate the eSIMA data plan. Check the phone’s user manual for more details on adding a data plan. All eSIM products come with comprehensive set-up instructions.
- FAQs
- How do I set up the eSIM on my device?
How do I set up the eSIM on my device?
- Esima Help
- Published: August 30, 2025
- Updated on:August 31, 2025
- Esima Help
- Published: August 30, 2025
- Updated on:August 31, 2025
Other questions
My QR code isn’t working. What should I do?
There are a number of reasons you might be having trouble scanning your QR code. We have created a checklist so you can easily identify the problem.
What should I do if I’ve deleted or lost the QR code for my eSIM?
If you cannot find the QR code or have deleted it by mistake, please get in touch with us by sending an email to [email protected] or via our online chat, and we’ll resend the code to you.
Is my phone “unlocked” and able to use eSIMs?
Only unlocked phones are compatible with eSIMs. You should make sure that your phone is unlocked before buying an eSIM from the Esima store.
Any more questions?
If you encounter any issues during this process, feel free to reach out to us 24/7 through our Live Support chat.
