Set up your eSIM before your departure. Once you reach your destination, just activate the data plan turning on data roaming. We recommend you print the QR code to take it with you on vacation, just in case. Remember that you need internet access to install the eSIM.
- FAQs
- When should I set up my eSIM?
When should I set up my eSIM?
- Esima Help
- Published: August 30, 2025
- Updated on:August 31, 2025
- Esima Help
- Published: August 30, 2025
- Updated on:August 31, 2025
Other questions
My QR code isn’t working. What should I do?
There are a number of reasons you might be having trouble scanning your QR code. We have created a checklist so you can easily identify the problem.
What should I do if I’ve deleted or lost the QR code for my eSIM?
If you cannot find the QR code or have deleted it by mistake, please get in touch with us by sending an email to [email protected] or via our online chat, and we’ll resend the code to you.
Is my phone “unlocked” and able to use eSIMs?
Only unlocked phones are compatible with eSIMs. You should make sure that your phone is unlocked before buying an eSIM from the Esima store.
Any more questions?
If you encounter any issues during this process, feel free to reach out to us 24/7 through our Live Support chat.
