Customer reviews

136 verified reviews

4.8

Based on 136 reviews

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  • Anna V.

    Amsterdam, NL · Jun 2026

    Reliable Connection in Sumatra

    Used esima while exploring Sumatra, and I was impressed by the coverage. Most installation guides were clear, though I had to troubleshoot once. Data speeds were generally fast, allowing me to navigate maps easily.

  • Daniel J.

    Sydney, AU · Jun 2026

    Perfect for Bali Adventures

    I installed the eSIM in under a minute by scanning the QR code provided. The 4G speed was impressive everywhere in Bali, allowing me to stream videos and share photos without any hiccups. Highly recommend this for anyone traveling to Indonesia!

  • Olivia P.

    Austin, US · May 2026

    Good Coverage, Minor Setup Hassle

    Overall, a great experience with esima in Indonesia. Coverage was excellent in most areas, but I had a bit of trouble installing the eSIM at first. Once I figured it out, I enjoyed fast speeds while exploring Ubud. Customer service was quick to respond to my queries!

  • Anna V.

    Amsterdam, NL · May 2026

    Easy setup in Jakarta

    Installing the eSIM took less than a minute! I had reliable service in downtown Jakarta and easily navigated the city. Just wish I had a little better speed in more remote areas.

  • Anna V.

    Amsterdam, NL · May 2026

    Easy and reliable

    Esima was super easy to use! I activated my eSIM as soon as I landed in Denpasar and enjoyed uninterrupted internet throughout my trip. The speed was impressive, and I could easily use my Google Maps without any lag. Definitely a must-have for anyone visiting Indonesia!

  • Ryan B.

    Seattle, US · May 2026

    Perfect for Bali Adventures

    The esima eSIM was a lifesaver during my time in Bali! I scanned the QR code upon arrival, and I had 5G speed immediately. Perfect for sharing photos from the amazing beaches and streaming Netflix in the evenings. Highly recommend!

  • James K.

    Manchester, GB · May 2026

    Reliable in every location

    From Ubud to Gili Trawangan, the esima eSIM never let me down. Installation was straightforward, and the 4G speed was fast enough for video calls and maps. Highly recommend for anyone traveling in Indonesia!

  • Jordan A.

    Johannesburg, ZA · May 2026

    Good coverage, minor hiccup

    In Jakarta, the eSIM offered good coverage and decent speeds. It took me about 2 minutes to set everything up using the app. Only issue was some slow speeds in rural areas, but overall, a solid choice!

eSIM vs roaming in Indonesia

Typical home-carrier roaming

$10$18

per day

Esima eSIM

$2.57

Flat rate

Most international carriers charge per-day roaming rates for Indonesia, and those bundles typically throttle after the first gigabyte or two — fine for WhatsApp, painful for live navigation in Jakarta traffic or streaming a Gojek ride in real time.

Hotspot and tethering are often blocked or cost extra on roaming plans, so you cannot share your connection with a laptop or a travel partner.

The eSIM gives you a flat-price data allowance with no throttling and no hotspot restrictions, and you pay local-market rates rather than the markup your home network adds for foreign towers.

If you are in Indonesia for more than three days and plan to use Gojek, Grab, or Google Maps actively, the eSIM will cost less and perform better than keeping your home SIM on roaming.

Real trips, real travelers

Built for travelers like you

Different trip, same eSIM — here is how it lands for the most common visitors to Indonesia.

You fly into Bali, spend three days in Ubud and Canggu, then ferry to the Gili Islands and Lombok. The eSIM gives you LTE from Telkomsel across all islands, so you book Gojek rides in Bali, navigate to hidden beaches in Lombok, and stay connected on Gili Trawangan without swapping SIMs or hunting for Wi-Fi at each stop.

Island-hopper

You are working remotely from a Canggu coworking space for a month. The eSIM gives you LTE backup when the villa Wi-Fi drops during a rainstorm, and you hotspot your laptop for video calls. Telkomsel and Indosat both pull 20+ Mbps in Canggu, so you can join Zoom meetings from a beach club or a rice-terrace café without lag.

Digital nomad

You are visiting Borobudur, Prambanan, and the Yogyakarta kraton over four days. The eSIM gives you LTE from Telkomsel on the Yogyakarta-Borobudur route, so you navigate between temples, book Grab rides, and upload photos in real time. Rural villages around Prambanan thin to 3G on Indosat, but Telkomsel holds LTE longer.

Temple-circuit traveler

Apps you'll need data for in Indonesia

The apps locals and travelers actually use — the ones that need real cell data, not just hotel Wi-Fi.

  • Gojek app icon

    Gojek

    Ride-hailing, motorbike taxis, food delivery, and GoPay e-wallet payments

  • Grab app icon

    Grab

    Ride-hailing, food delivery, and real-time driver matching

  • GoPay app icon

    GoPay

    E-wallet for cashless payments in stores, restaurants, and Gojek rides

  • OVO app icon

    OVO

    E-wallet for cashless payments and balance top-ups

  • Google Maps app icon

    Google Maps

    Live navigation and real-time traffic routing in Jakarta and Bali

  • Traveloka app icon

    Traveloka

    Flight, hotel, and activity bookings across Indonesia

How much data you'll burn per day

WhatsApp

~50MB per day for chats and photo sharing, ~150MB per day with voice calls, ~300MB per day with video calls.

Maps

~150MB per day for live navigation in Jakarta or Bali, including real-time traffic rerouting and Gojek pickups.

Rideshare

~50MB per day for Gojek and Grab driver matching, real-time routing, and cashless GoPay or OVO payment.

FAQ

Frequently asked questions

Does eSIM work in Bali's Ubud and Canggu?

Yes. Ubud, Canggu, and Seminyak have full LTE from Telkomsel, Indosat Ooredoo, and XL Axiata. Coworking spaces, beach clubs, and villas all pull 20+ Mbps. The northern coast (Lovina, Pemuteran) and Mount Batur hiking trails thin to 3G on XL Axiata, so Telkomsel is the safest bet for island-wide coverage.

Does eSIM work on the Gili Islands?

Yes, but coverage is carrier-dependent. Telkomsel has LTE in tourist zones on Gili Trawangan, Gili Meno, and Gili Air. The eastern coast and Mount Rinjani trails drop to 3G or no service. Download offline maps before you leave Lombok if you are hiking or exploring outside the main tourist strips.

Does eSIM work in Jakarta's MRT and TransJakarta BRT?

Yes. Jakarta's MRT and TransJakarta BRT have LTE on platforms and in tunnels on Telkomsel and Indosat Ooredoo. XL Axiata can drop briefly between stations on the North-South Line. If you are navigating transfers or checking Gojek pickups underground, Telkomsel or Indosat are more reliable.

Does eSIM work in Yogyakarta and at Borobudur?

Yes. Yogyakarta's city center has LTE from all carriers. The Yogyakarta-Borobudur route has LTE from Telkomsel, but rural villages around Prambanan temple thin to 3G on Indosat. Download offline maps before heading to the temples if you are not on Telkomsel.

How much data do I need for a week in Bali?

Most travelers use 3–5GB per week in Bali. Google Maps navigation to Ubud, Seminyak, and the rice terraces runs about 150MB per day. Gojek and Grab add another 50MB per day. WhatsApp voice calls and photo uploads add 100–200MB per day. If you are working remotely or streaming video, budget 1–2GB per day.

Can I make WhatsApp calls in Indonesia on this eSIM?

Yes. WhatsApp voice and video calls work on the eSIM's data connection. Voice calls use about 1MB per minute, video calls use 5–8MB per minute. LTE coverage in Jakarta, Bali, and Yogyakarta is strong enough for clear calls. Expect quality to drop on 3G in rural areas or on hiking trails.

Does Gojek work on this eSIM?

Yes. Gojek requires live data for driver matching, real-time routing, and cashless GoPay payment. The eSIM gives you local data from Telkomsel, Indosat Ooredoo, or XL Axiata, so the app works exactly like it does for Indonesian users. You cannot book a Gojek ride on airport Wi-Fi alone — the app needs cell data to match you with a driver.

Telkomsel vs Indosat Ooredoo coverage in Jakarta?

Both carriers have strong LTE in Jakarta's city center — SCBD, Menteng, Kemang, and the MRT tunnels. Telkomsel has slightly wider coverage in outer suburbs and along toll roads. Indosat Ooredoo is strong in the MRT and TransJakarta BRT. The eSIM hands you off automatically, so you get whichever is stronger at your location.

Telkomsel vs XL Axiata coverage in Bali?

Telkomsel has the widest coverage in Bali, including reliable LTE in Ubud, Canggu, Seminyak, and the Gili Islands. XL Axiata covers the main tourist zones but thins to 3G on the northern coast (Lovina, Pemuteran) and Mount Batur hiking trails. If you are island-hopping or heading to remote temples, Telkomsel is the safer bet.

Does Grab work on this eSIM?

Yes. Grab requires live data for driver matching and real-time routing, just like Gojek. The eSIM gives you local data from Telkomsel, Indosat Ooredoo, or XL Axiata, so the app works normally. You need cell data to book a ride — airport Wi-Fi alone will not load the driver map reliably.

eSIM vs airport SIM in Indonesia — which is better?

The airport SIM counter at Soekarno-Hatta sells Telkomsel and XL Axiata prepaid SIMs for roughly the same price as an eSIM, but you wait in line, hand over your passport, and swap physical cards. The eSIM installs in under a minute from the QR code esima sends before you fly, and you keep your home number active for two-factor SMS. If your phone supports eSIM, it is faster and less hassle.

Does OVO or GoPay work on this eSIM?

Yes. OVO and GoPay are Indonesia's main e-wallets, used for cashless payment in Gojek, Grab, and retail stores. Both apps need live data to sync your balance and process transactions. The eSIM gives you local data, so the apps work exactly like they do for Indonesian users. You can top up and pay on the move.

How much data does Google Maps use in Jakarta traffic?

Google Maps uses about 5–10MB per hour of active navigation in Jakarta. If you are routing around traffic jams in real time — common during rush hour — expect closer to 15MB per hour because the app recalculates frequently. A full day of navigating Jakarta with Gojek or Grab pickups will use 100–150MB.

Does eSIM work in Lombok and Mount Rinjani?

Yes, but coverage is limited. Lombok's main towns (Mataram, Senggigi) have LTE from Telkomsel and Indosat Ooredoo. The Gili Islands have LTE from Telkomsel in tourist zones. Mount Rinjani trails drop to 3G or no service above the first camp. Download offline maps and trail guides before you start the hike.

Can I use hotspot on this eSIM in Indonesia?

Yes. Hotspot and tethering are enabled by default on esima eSIMs for Indonesia. You can share your connection with a laptop, tablet, or travel partner's phone. No throttling on the first few gigabytes, unlike some Indonesian carrier prepaid plans that restrict hotspot or charge extra for it.

Need broader coverage?

Going further than Indonesia? These plans include Indonesia plus everywhere in between.