Customer reviews

135 verified reviews

4.8

Based on 135 reviews

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  • Daniel J.

    Sydney, AU · Jun 2026

    Perfect for Rome!

    I installed the eSIM as soon as I landed at Fiumicino Airport. The QR scan was super easy and I had 5G speeds throughout my entire trip. Navigating the city with Google Maps was a breeze!

  • Charlotte F.

    Montreal, CA · Jun 2026

    Seamless connection in Rome

    I installed the esima eSIM as soon as I landed at Fiumicino Airport. It took just 30 seconds to scan the QR code, and I had 5G connectivity all over the city. Perfect for navigating and sharing photos!

  • Ryan B.

    Seattle, US · Jun 2026

    Good Value for Florence

    The eSIM worked well for my week in Florence. Installing it was easy with the QR code, and I never had issues with connectivity. The customer service was responsive when I had a minor question about data limits.

  • Emma T.

    Edinburgh, GB · Jun 2026

    Perfect for my Rome trip

    The eSIM worked flawlessly as soon as I landed in Rome. I just scanned the QR code, and I was online within minutes. Super fast 5G speeds made it easy to share my experiences instantly!

  • Anna V.

    Amsterdam, NL · Jun 2026

    Perfect for my Italy trip!

    The eSIM worked flawlessly as soon as I scanned the QR code at the airport in Rome. I had 5G speeds throughout my stay, which made streaming Netflix a breeze. Highly recommend for anyone traveling to Italy!

  • Elena G.

    Madrid, ES · Jun 2026

    Great for traveling to Italy

    I used esima during my trip to Florence and Milan, and it was quite reliable. Installation was straightforward with the manual code option. The speed was decent, but there were a few spots in the countryside where it dropped to 4G and felt slower.

  • Camila R.

    Mexico City, MX · May 2026

    Instant access in Italy!

    I was so impressed with how easy it was to get connected with esima! The setup took just 30 seconds, and from Naples to Siciliy, I never lost signal. Highly recommend for anyone visiting Italy!

  • Michael R.

    Los Angeles, US · May 2026

    Smooth connection in Naples

    I had a smooth experience using my esima eSIM in Naples. The speeds were great for browsing and the setup was straightforward. Just had a few hiccups near the outskirts, but nothing major.

eSIM vs roaming in Italy

Typical home-carrier roaming

$10$18

per day

Esima eSIM

$5.14

Flat rate

Most international carriers charge per-day roaming fees for Italy, and many cap speeds after the first gigabyte or two — common patterns include full-speed data for the first day, then throttling to 3G-equivalent speeds, or a fixed daily allotment that resets at midnight in your home time zone, not local Italian time.

Hotspot is often blocked or costs extra on roaming plans, so you cannot share data with a travel companion or tether a laptop.

The eSIM gives you a flat data pool that works at full speed across the entire country — no daily reset, no throttling after a threshold, no surprise overage when you cross from Tuscany into Umbria.

You pay one price for the full validity window, so a week in Italy costs the same whether you use two gigabytes or twenty, and you can monitor usage in the esima app rather than waiting for a roaming bill three weeks after you return home.

Real trips, real travelers

Built for travelers like you

Different trip, same eSIM — here is how it lands for the most common visitors to Italy.

You are moving between Florence, Rome, and Venice over ten days. The eSIM keeps Trenitalia's app live for last-minute platform changes at Santa Maria Novella and Termini, validates your vaporetto ticket in real-time on the Grand Canal, and lets you hotspot a tablet in your Trastevere Airbnb when the Wi-Fi dies. No SIM swap, no regional roaming fees.

Art-city hopper

You are driving the SS163 from Sorrento to Salerno, stopping in Positano, Amalfi, and Ravello. The eSIM hands off to TIM when WindTre thins on the coastal road, keeps Google Maps live through the tunnels, and lets you share data with your partner's phone when they need to book a restaurant in Praiano. Download offline maps before you leave Sorrento as a backup.

Amalfi Coast road-tripper

You are hiking the coastal trail from Monterosso to Riomaggiore. The eSIM gives you LTE in each village to check train times back to La Spezia, but the paths between towns drop to dead zones — you download the trail map offline in Monterosso, hike without signal for two hours, then reconnect in Vernazza to post a photo and call your Airbnb host.

Cinque Terre hiker

Apps you'll need data for in Italy

The apps locals and travelers actually use — the ones that need real cell data, not just hotel Wi-Fi.

  • Trenitalia app icon

    Trenitalia

    Train tickets and real-time platform changes for Frecciarossa, Intercity, and regional trains

  • Italo Treno app icon

    Italo Treno

    High-speed train tickets and live journey updates for Italo services

  • ACTV Venezia Official app icon

    ACTV Venezia Official

    Venice vaporetto (waterbus) tickets with real-time validation

  • FreeNow app icon

    FreeNow

    Taxi and rideshare booking in Rome, Milan, and other major cities

  • Google Maps app icon

    Google Maps

    Navigation, public transit directions, and real-time traffic

  • Satispay app icon

    Satispay

    Mobile payments at cafes, shops, and restaurants across Italy

  • TheFork (LaFourchette) app icon

    TheFork (LaFourchette)

    Restaurant reservations with instant confirmation

How much data you'll burn per day

WhatsApp

~50MB per day for text and voice messages, ~150MB per day if you make frequent voice calls, ~400MB per day with video calls.

Maps

~100-150MB per day for live Google Maps navigation in cities; add another 50MB if you are driving long distances on autostrade with real-time traffic.

Rideshare

~20-30MB per day for FreeNow or itTaxi — includes ride requests, driver tracking, and in-app payments.

When you're travelling matters

Summer (June through August) brings peak tourist crowds to Rome, Florence, Venice, and the Amalfi Coast — expect slower data speeds in dense areas like the Trevi Fountain, Piazza San Marco, and Positano's beach during midday as network congestion rises. TIM and Vodafone Italy handle the load better than WindTre in these hotspots.

Ferragosto (mid-August) sees many Italians leave cities for the coast, so urban coverage improves while beach towns (Rimini, Viareggio, Taormina) see temporary slowdowns.

Winter ski season (December through March) in the Dolomites, Val d'Aosta, and Abruzzo brings strong LTE to resort towns (Cortina, Courmayeur, Roccaraso) but dead zones on higher slopes and backcountry trails — download offline maps and avalanche forecasts before you head up the mountain.

FAQ

Frequently asked questions

Does the eSIM work in the Amalfi Coast?

Yes, but coverage varies by carrier. TIM is the most reliable on the SS163 coastal road between Positano and Amalfi. WindTre thins on that stretch. Sorrento, Ravello, and the main towns have strong LTE and 5G on all carriers; the winding road sections between them can drop to LTE or lose signal briefly in tunnels.

Will I have signal in Cinque Terre?

The five villages (Monterosso, Vernazza, Corniglia, Manarola, Riomaggiore) all have LTE coverage. The coastal hiking trails between towns have dead zones — expect to lose signal on the path from Monterosso to Vernazza and again between Corniglia and Manarola. Download offline maps before you start the hike.

Does the eSIM work on the Rome metro?

Rome's Linea A and Linea B have no underground cellular coverage in most stations — you lose signal between stops and regain it at surface stations like Termini, Spagna, and Flaminio. If you need directions, check your route before you descend or wait until you surface.

How much data does Trenitalia's app use?

Trenitalia's mobile ticket QR codes refresh every 60 seconds, so the app pulls small amounts of data continuously during your journey — budget around 5-10MB per trip. Last-minute platform (binario) changes arrive via push notification, which requires live connectivity at the station. Download your ticket before you board, but keep data on for conductor scans.

Can I use WhatsApp calls in Italy on this eSIM?

Yes. WhatsApp voice and video calls work over the eSIM's data connection on all four carriers (TIM, Vodafone Italy, WindTre, Iliad). A 30-minute WhatsApp voice call uses roughly 15-20MB; video calls use around 150-200MB for the same duration. Quality depends on local signal strength — expect clear calls in cities, occasional drops in rural hill towns.

Does the eSIM work in Sicily?

Yes. Coastal cities (Palermo, Catania, Taormina, Syracuse) have 5G on TIM and Vodafone Italy. The interior provinces (Enna, Caltanissetta) are LTE-only on all carriers. Mount Etna's lower slopes have coverage; higher elevations and the summit craters are dead zones. The Aeolian Islands (Lipari, Stromboli) have LTE in the main ports.

TIM vs Vodafone Italy — which is better in Florence?

TIM has the stronger 5G footprint in Florence's historic center, including Piazza del Duomo and Santa Maria Novella station. Vodafone Italy matches TIM in most areas but occasionally drops to LTE inside thick-walled museums like the Uffizi. Both carriers are reliable; the eSIM will hand off to whichever has the stronger signal at your location.

Does Venice's vaporetto app work on this eSIM?

Yes. Venice's ACTV vaporetto app validates tickets in real-time, so you need live data on the boat. The app checks your ticket against the server when you board — if you are offline, you will need a paper ticket stamped at a yellow machine before boarding. All four carriers (TIM, Vodafone, WindTre, Iliad) have strong coverage across the main islands and the lagoon.

How much data do I need for a week in Italy?

A typical week uses 3-7GB if you are running Google Maps daily, checking WhatsApp, and streaming occasional music. Add 1-2GB if you are making frequent video calls or uploading photos to cloud storage. Trenitalia and museum apps are lightweight (under 50MB total). If you plan to hotspot a laptop or watch video, budget 10GB or more.

Can I use Uber in Italy with this eSIM?

Uber operates in Rome, Milan, Turin, and a few other cities, but availability is limited compared to other European capitals. The app works fine on the eSIM. In most Italian cities, you will use FreeNow (formerly MyTaxi) or local taxi apps like itTaxi, both of which need live data to request rides and track drivers.

eSIM vs buying a SIM card at the airport in Italy?

Airport SIM kiosks at Fiumicino, Malpensa, and Marco Polo charge tourist rates — typically higher per-gigabyte than the eSIM. You will also wait in line, provide a passport copy, and sometimes need an Italian fiscal code (codice fiscale) for larger data bundles. The eSIM activates instantly on landing, costs less, and lets you keep your home SIM active for two-factor SMS codes.

Does the eSIM work on Italian trains?

Yes. Trenitalia's Frecciarossa, Frecciargento, and Italo trains all have strong coverage on the main lines (Rome-Florence-Milan, Rome-Naples, Milan-Venice). Regional trains in rural areas (Calabria, Basilicata, inland Sardinia) can have intermittent signal in tunnels and mountain passes. The A1 Autostrada del Sole has continuous TIM 5G coverage between Bologna and Naples.

Need broader coverage?

Going further than Italy? These plans include Italy plus everywhere in between.