You can manage your eSIMs and access all purchased data plans by logging into your eSIMA Center through the eSIMA website.
- FAQs
- How can I check my data balance?
How can I check my data balance?
- Esima Help
- Published: August 30, 2025
- Updated on:August 31, 2025
- Esima Help
- Published: August 30, 2025
- Updated on:August 31, 2025
Other questions
My QR code isn’t working. What should I do?
There are a number of reasons you might be having trouble scanning your QR code. We have created a checklist so you can easily identify the problem.
What should I do if I’ve deleted or lost the QR code for my eSIM?
If you cannot find the QR code or have deleted it by mistake, please get in touch with us by sending an email to [email protected] or via our online chat, and we’ll resend the code to you.
Is my phone “unlocked” and able to use eSIMs?
Only unlocked phones are compatible with eSIMs. You should make sure that your phone is unlocked before buying an eSIM from the Esima store.
Don't worry! We are here for you.
If you have any questions during this process, remember we’re here to assist you 24/7 through our Online chat.