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How can I delete the eSIMA eSIM once I’ve used my data? 

There is no need to delete the eSIM once you have finished using it. However, if you wanted to, you can do this by going to your phone’s SIM card manager.

Other questions

My QR code isn’t working. What should I do?

There are a number of reasons you might be having trouble scanning your QR code. We have created a checklist so you can easily identify the problem.

What should I do if I’ve deleted or lost the QR code for my eSIM?

If you cannot find the QR code or have deleted it by mistake, please get in touch with us by sending an email to [email protected] or via our online chat, and we’ll resend the code to you.

Is my phone “unlocked” and able to use eSIMs?

Only unlocked phones are compatible with eSIMs. You should make sure that your phone is unlocked before buying an eSIM from the Esima store.

Any more questions?

If you encounter any issues during this process, feel free to reach out to us 24/7 through our Live Support chat.