If needed or when changing phones during your trip, you can transfer your eSIM. However, note that you can only transfer the eSIM to two devices—the original one and a new one. Once you’ve installed it on a different device than the original, you won’t be able to reinstall it on the original device and you must deliver the eSIM from the original device to install it in the second device.
- FAQs
- How many times can I use my eSIM card?
How many times can I use my eSIM card?
- Esima Help
- Published: August 30, 2025
- Updated on:August 31, 2025
- Esima Help
- Published: August 30, 2025
- Updated on:August 31, 2025
Other questions
My QR code isn’t working. What should I do?
There are a number of reasons you might be having trouble scanning your QR code. We have created a checklist so you can easily identify the problem.
What should I do if I’ve deleted or lost the QR code for my eSIM?
If you cannot find the QR code or have deleted it by mistake, please get in touch with us by sending an email to [email protected] or via our online chat, and we’ll resend the code to you.
Is my phone “unlocked” and able to use eSIMs?
Only unlocked phones are compatible with eSIMs. You should make sure that your phone is unlocked before buying an eSIM from the Esima store.
Any more questions?
If you encounter any issues during this process, feel free to reach out to us 24/7 through our Live Support chat.
