Customer reviews

95 verified reviews

4.9

Based on 95 reviews

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  • Priya S.

    Mumbai, IN · May 2026

    Instant connection at SJU

    Arrived at Luis Muñoz Marín Airport and connected to esima in seconds! The installation was straightforward, and I was streaming videos within minutes. Highly recommend it to anyone traveling to Puerto Rico. Worth every penny!

  • David H.

    Chicago, US · May 2026

    Good but with limitations

    While the eSIM functioned well in San Juan, I did encounter slow speeds in the more remote areas like Vieques. Installation was straightforward, but I expected a bit more reliability overall. It was decent for basic usage.

  • Hugo P.

    Paris, FR · May 2026

    Seamless Experience!

    Esima made my trip to Puerto Rico super smooth. I had access to high-speed internet at all times, which was great for sharing my vacation photos. The QR code set up in seconds. Highly recommend for any traveler!

  • Isla B.

    Auckland, NZ · May 2026

    Instant Connection in San Juan

    I activated the eSIM as soon as I landed in San Juan. The QR code made it super easy, and within minutes I was on 5G! Perfect for posting vacation pics and navigating around the island. Highly recommend!

  • Sven A.

    Stockholm, SE · May 2026

    Great coverage, slight setup hiccup

    Overall, I was quite pleased with the service in Puerto Rico. I had to manually input the activation code, which took a few minutes, but once it was up and running, the speeds were excellent! Perfect for streaming and GPS.

  • Elena G.

    Madrid, ES · Apr 2026

    Decent, but not perfect

    I found the esima eSIM to be decent during my Puerto Rico trip. It worked fine in urban areas, but I struggled with connectivity in more remote areas like the rainforests. The setup was straightforward, but the coverage could definitely improve.

  • Ethan O.

    Dublin, IE · Apr 2026

    Seamless experience!

    Arriving in Puerto Rico was a breeze thanks to this eSIM! The QR code scan was quick, and I had 5G access almost instantly. I stayed connected with friends and family the whole time, which made my trip so much better! 🌟

  • Jordan A.

    Johannesburg, ZA · Apr 2026

    Great value for travelers

    I really appreciated the convenience of the esima eSIM during my trip to Puerto Rico. The service worked well in most tourist spots, but I had some connectivity issues in the rainforest. Overall, it saved me from expensive roaming fees!

eSIM vs roaming in Puerto Rico

Typical home-carrier roaming

£10£20

per day

Esima eSIM

£8.58

Flat rate

Most international carriers treat Puerto Rico as part of their North America roaming zone, which sounds convenient until you see the terms. Roaming bundles from major networks often throttle after the first GB or two, cap hotspot at 512 kbps, or charge per-day fees that stack up fast over a week.

The eSIM gives you a flat data allowance at local-market pricing — you pay what a Puerto Rico prepaid customer pays, not the markup your home network layers on for Caribbean towers. Hotspot works without restriction, so you can tether a laptop or share data with travel companions.

Coverage behavior is identical: the eSIM uses the same Claro, T-Mobile, and AT&T towers your home carrier would roam onto, but without the throttling or daily-fee unpredictability. If you are island-hopping to Vieques or Culebra, the eSIM will hand off to Claro automatically where it has stronger signal than the US carriers.

Real trips, real travelers

Built for travelers like you

Different trip, same eSIM — here is how it lands for the most common visitors to Puerto Rico.

You are island-hopping from San Juan to Vieques and Culebra. The eSIM keeps Google Maps live for the drive to Ceiba, hands off to Claro on the ferry where AT&T drops, and lets you call ahead to guesthouses on Vieques without hunting for Wi-Fi. Offline maps cover the dead zones on Flamenco Beach.

Beach-hopper

You are hiking El Yunque and the Cordillera Central. The eSIM gives you live maps to the trailhead, but signal dies on interior trails like La Mina Falls. You download offline maps at the visitor center, cache trail guides, and use the eSIM to share photos when you return to the parking lot.

Rainforest hiker

You are in San Juan for a conference. The eSIM activates before you leave the airport, Uber picks you up in the arrivals hall, and you hotspot your laptop in the hotel lobby for a client call. Tren Urbano real-time schedules load instantly on Google Maps, and you never touch the hotel Wi-Fi.

San Juan business traveler

Apps you'll need data for in Puerto Rico

The apps locals and travelers actually use — the ones that need real cell data, not just hotel Wi-Fi.

  • Uber app icon

    Uber

    Rideshare in San Juan metro — does not operate in Ponce or west coast

  • Lyft app icon

    Lyft

    Rideshare alternative in San Juan metro only

  • Google Maps app icon

    Google Maps

    Navigation and Tren Urbano real-time transit schedules

  • AllTrails app icon

    AllTrails

    Offline trail maps for El Yunque and Cordillera Central hikes

  • ATH Móvil app icon

    ATH Móvil

    Local mobile payment app for restaurants and shops

  • NOAA Weather app icon

    NOAA Weather

    Hurricane and tropical storm alerts during June–November season

How much data you'll burn per day

WhatsApp

~50MB/day for chats and photo sharing, ~150MB/day if you make frequent voice calls to hotels or tour operators.

Maps

~100–150MB/day for live navigation in San Juan and Ponce; cache offline maps for El Yunque, PR-10, and the islands to cut usage in half.

Rideshare

~20–30MB/day for Uber or Lyft in San Juan metro — each ride request and live driver tracking uses 3–5MB.

When you're travelling matters

Hurricane season runs June through November, and tropical storms can knock out cell towers on Vieques, Culebra, and the east coast. Claro restores service faster than the US carriers after outages.

NOAA Weather and local emergency apps need live data for real-time alerts — keep the eSIM active if you are traveling during storm season. San Juan metro and the west coast are less affected, but expect intermittent LTE on the islands and mountain roads after heavy rain.

FAQ

Frequently asked questions

Does eSIM work in El Yunque National Forest?

El Yunque has no signal on interior trails like La Mina Falls — all three carriers (Claro, T-Mobile, AT&T) drop coverage past the visitor center. Download offline maps and trail guides before you enter the park. The visitor center and main parking areas have LTE on Claro.

Does eSIM work on Vieques and Culebra islands?

Yes, but coverage is weak. T-Mobile (Liberty) and AT&T thin significantly on both islands. Claro Puerto Rico maintains better signal near the main towns and ferry docks. The ferry from Ceiba has intermittent 4G — Claro outperforms the US carriers on that route.

Does eSIM work in Ponce?

Yes. Ponce gets solid LTE from Claro and decent coverage from T-Mobile and AT&T in the city center. Coverage thins on the mountain roads west toward Adjuntas and north toward the Cordillera Central. Uber and Lyft do not operate in Ponce — you will need cash for taxis.

How much data do I need for a week in Puerto Rico?

Budget 3–5GB if you are using maps, rideshare in San Juan, and WhatsApp daily. Add 2–3GB if you plan to upload photos or stream music. If you are driving the interior or visiting the islands, download offline maps before you leave San Juan to save data in dead zones.

Can I make WhatsApp calls in Puerto Rico with this eSIM?

Yes. WhatsApp voice and video calls work over the eSIM's data connection. Expect clear calls in San Juan, Ponce, and Rincón. Calls may drop in El Yunque rainforest, on the Cordillera Central mountain roads, or on the ferry to Vieques and Culebra where signal is intermittent.

Does Uber work in Puerto Rico with this eSIM?

Uber and Lyft both operate in San Juan metro and need live data for driver matching. Neither service runs in Ponce or the west coast — you will need taxis or a rental car outside the capital. The eSIM provides the live connection Uber requires.

Claro vs T-Mobile coverage in San Juan?

Both deliver strong 5G in San Juan metro — you will see similar speeds in Old San Juan, Condado, and Isla Verde. Claro is the dominant local carrier and has slightly better indoor penetration in older buildings. T-Mobile (Liberty) is faster on the highway to the airport.

Claro vs AT&T coverage on the west coast?

Claro is more consistent in Rincón, Aguadilla, and the surf towns. AT&T works in town centers but drops signal on the coastal road north of Rincón. Both run LTE-only — 5G has not rolled out on the west coast yet. Download offline maps before you leave the main strip.

Does Google Maps work offline in Puerto Rico?

Yes. Download the Puerto Rico map in Google Maps before you leave San Juan. El Yunque rainforest, Highway PR-10 through the mountains, and parts of Vieques and Culebra have no signal — offline maps let you navigate those dead zones without burning data or losing directions.

Does the Tren Urbano app work on this eSIM?

Tren Urbano has no official mobile app. Google Maps transit routing covers the San Juan metro and requires live data for real-time schedules. The eSIM provides that connection. Stations have full LTE coverage on platforms; tunnels between stops can drop signal briefly.

eSIM vs airport SIM in Puerto Rico — which is better?

The eSIM activates instantly via QR code and does not require a Puerto Rico address or in-person ID check. Airport SIM kiosks in San Juan sell Claro and AT&T physical SIMs at similar data rates, but you will wait in line and need to swap the SIM manually. The eSIM is faster and works before you leave the terminal.

Does eSIM work on Highway PR-10 through the mountains?

Partially. PR-10 through the Cordillera Central has long stretches with no LTE between Ponce and Arecibo. Claro is the most reliable carrier on that route, but expect dead zones. Download offline maps and cache directions before you start the drive.

Can I use hotspot on this eSIM in Puerto Rico?

Yes. Hotspot is enabled by default with no throttling on the first few GB. You can tether a laptop, tablet, or share data with travel companions. This is useful if you are working remotely from San Juan or need to connect multiple devices on the ferry to Vieques.

Does eSIM work on the ferry to Vieques and Culebra?

The ferry from Ceiba has intermittent 4G. Claro maintains better coverage than T-Mobile (Liberty) or AT&T on that route. Expect signal to drop in the middle of the crossing, then return as you approach the islands. Download maps and entertainment before you board.

How much data does streaming music use in Puerto Rico?

Spotify or Apple Music on standard quality uses roughly 70–100MB per hour. A week of daily commutes or beach playlists will burn 2–3GB. Download playlists on Wi-Fi before road trips to El Yunque or the west coast to save data in areas with weak signal.

Need broader coverage?

Going further than Puerto Rico? These plans include Puerto Rico plus everywhere in between.