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Does the TONE E22 support eSIM?
Yes, the TONE E22 supports eSIM, but only on models sold in Japan. The device offers a Nano-SIM + eSIM configuration, which means you can use one physical SIM card alongside one eSIM profile simultaneously. This dual-SIM capability lets you maintain your primary number on the physical SIM while activating a travel eSIM for data abroad, or split personal and work lines on a single device.
TONE E22 eSIM compatibility by region
If you purchased your TONE E22 outside Japan, your device may not include eSIM support. The eSIM feature is confirmed only for the Japanese market variant. Before buying an eSIM plan, verify your model supports eSIM by checking Settings > Network & internet > SIMs—if you see an option to add a mobile plan or download a SIM, your device is eSIM-capable. If you're unsure about your specific unit, consult the original packaging or the manufacturer's spec sheet to confirm.
How to set up an eSIM on the TONE E22
Setting up an eSIM on the TONE E22 takes about sixty seconds once you have your QR code from your carrier or travel eSIM provider. The device runs Android, so the process follows standard Android eSIM installation steps.
Step-by-step eSIM activation
- Connect to Wi-Fi and open Settings on your TONE E22.
- Tap Network & internet, then SIMs.
- Select "Add mobile plan" or the plus icon to download a new SIM.
- Scan the QR code provided by your eSIM provider—hold your phone steady until it recognizes the code.
- Tap Add when prompted, and wait while the eSIM profile downloads and installs.
- Label your eSIM line (e.g., "Travel" or "Data") to distinguish it from your physical SIM.
- Choose which SIM to use for mobile data, calls, and SMS in the SIM settings menu.
Managing dual SIM settings
After installation, you'll see both your physical SIM and eSIM listed under SIMs in Settings. You can toggle each line on or off, set a default for data, and assign specific contacts to ring through one line or the other. This flexibility makes the TONE E22 eSIM setup ideal for travelers who want to keep their home number active for calls and two-factor authentication while using a local data plan.
Using a travel eSIM on the TONE E22
A travel eSIM is the easiest way to get mobile data abroad without paying roaming fees or hunting for a local SIM card shop. You buy a data plan online, receive a QR code by email, and install it on your TONE E22 before your flight. Once you land, your eSIM connects to a local network and you have data immediately—no need to swap your physical SIM or change your primary number.
Why choose an eSIM for international travel
Because the TONE E22 supports Nano-SIM plus eSIM, you keep your home SIM in the tray for incoming calls and texts while the eSIM handles data. This means friends and family can still reach you, banks can send verification codes to your regular number, and you browse, navigate, and share photos on fast local data rates. Install your travel eSIM a day or two before departure to confirm it's working, then simply turn on data roaming for the eSIM line when you arrive. You can browse eSIM plans covering over 200 countries and regions, many with flexible validity periods and data allowances.
Tips & troubleshooting
Most TONE E22 eSIM activations go smoothly, but a few settings tweaks ensure everything works as expected when you're traveling.
Enable data roaming for your eSIM
Go to Settings > Network & internet > SIMs, tap your eSIM line, and toggle Data roaming on. This won't trigger surprise charges because your eSIM plan already includes the data—roaming must be enabled for the eSIM to connect to networks abroad. Keep data roaming off for your physical home SIM to avoid accidental roaming bills on that line.
Fix an eSIM that won't activate
If the QR code won't scan, check that your camera lens is clean and the screen brightness is high if scanning from another device. You can also enter the activation code manually: tap "Enter code instead" during setup and type the SM-DP+ address and activation code your provider sent. Restart your TONE E22 after installing the eSIM to refresh network settings. If the eSIM still doesn't connect, confirm you have the correct APN settings—most travel eSIM providers configure this automatically, but you can find APN details in your confirmation email. For additional help with setup, visit our eSIM setup help page.
Switching between SIMs
You can change which SIM handles mobile data at any time without deleting profiles. Open Settings > Network & internet > SIMs, tap Mobile data, and select your preferred line. This is useful if your travel eSIM runs out of data and you need to temporarily switch back to your home carrier, or if you want to compare network speeds between the two. To check another device's eSIM compatibility for family members or a secondary phone, our directory covers hundreds of models across brands.
